Answer repetitive customer questions instantly, 24/7 — with every answer citing the exact article it came from. Grounded in your own docs, on your own domain.
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Import one public page or pasted Markdown as a draft, then review it.
The answer engine uses only published articles from your workspace.
Use unanswered questions to decide which documentation to write next.
Every response links to the exact source article, so customers trust it and can read more.
Grounded strictly in your docs. If it doesn’t know, it says so and escalates — never invents.
When no published article supports an answer, the help center tells visitors to browse the docs or contact support.
See what customers ask most, where answers fall short, and which docs to write next.
Answers use the articles you explicitly publish in the workspace.
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An AI support bot is a chat assistant trained on your own documentation. It answers customer questions instantly in plain English, citing the exact article each answer comes from — instead of forcing customers to dig through a help center.
Yes. Because the bot resolves repetitive questions before they reach your inbox, teams typically see a meaningful drop in ticket volume within weeks. Your human support is freed up for the edge cases that actually need them.
Yes — it uses only published documentation from your workspace. Import a public page or Markdown, review it as a draft, then publish it. Every answer links back to its source article.
It tells the customer honestly that the published knowledge base does not contain an answer yet. You can then add or improve an article to close the gap.
Connect your docs and ship an AI support bot that works while you sleep.
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